Description

The Head of Quality is responsible for ensuring that all airline operations are conducted safely, efficiently, and in full compliance with applicable regulatory and industry standards. This includes strict adherence to GACA regulations, IATA IOSA standards, and internal policies, while fostering a culture of safety, quality, and continuous improvement across the organization.

Key Responsibilities:

• Lead the oversight of flyadeal’s Quality Management System across flight operations, ground operations, maintenance, and continuing airworthiness.
• Develop, implement, and maintain a robust quality program that ensures compliance with GACA, IOSA, and ICAO requirements.
• Drive proactive audit programs, risk-based oversight, and continuous improvement initiatives.
• Conduct regular quality audits and assessments to identify risks, ensure compliance, and recommend corrective actions.
• Oversee quality performance monitoring, analysis, and reporting to management.
• Investigate and resolve quality issues, complaints, and safety incidents with a focus on risk-based approaches.
• Ensure quality principles are integrated into all aspects of airline operations.
• Provide leadership and coaching to teams, embedding strong quality and safety culture throughout the organization.

Requirements:

• Bachelor’s degree in Aviation, Engineering, or equivalent.
• Minimum 10 years’ airline experience, including at least 4 years in a management role.
• Strong knowledge of civil aviation regulations, ICAO Annexes, IOSA, and IATA standards.
• Expertise in Quality and Safety Management Systems, auditing, and document control.
• Strong analytical and data interpretation skills.
• Proven leadership, communication, and people management capabilities.
• High resilience, problem-solving, and time-management skills.